Privacy Policy

Ireyone Animations LLC (hereinafter referred to as “we,” “us,” or “the Company”) is committed to protecting the personal information and privacy of our clients. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, inquire about our animation production services, submit project requirements, or purchase related services.

This policy applies to the animation production and related digital creative services provided by Ireyone Animations LLC within the United States.

1. Information Collection

To provide our business services and project support, we may collect the following types of information:

Personal Contact Information:

Name or company name

Email address

Contact phone number

Billing information and necessary contact details

Project-Related Information:

Animation production requirements and project descriptions

Text, images, videos, and other materials submitted by the client

Animation style, production specifications, and delivery requirements

Project communication records, revision requests, and feedback

Transaction and Order Information:

Service orders and purchase records

Payment status and transaction history

Information required for billing and order processing

Technical Information:

When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, access times, page view history, and website usage data.

2. Purposes of Information Use

We collect information primarily for the following business purposes:

Processing client inquiries, service requests, and orders.

Understanding clients’ animation production needs.

Providing animation production, project communication, and related digital delivery services.

Confirming project specifications, quotes, and delivery requirements with clients.

Processing payments, billing, and transaction records.

Providing customer support and after-sales service.

Improving website functionality, user experience, and service quality.

Identifying, preventing, and investigating potential fraud or unauthorized transactions.

Fulfilling obligations required by applicable laws and regulations.

3. Project Materials and Client Content

In the course of providing animation production services, clients may submit images, videos, text, branding materials, and other project-related assets to us.

We use these materials solely to the extent necessary for providing the agreed-upon services, including project communication, production, revisions, and final delivery. Without client authorization or legal permission, we will not use non-public project materials submitted by clients for commercial promotion or any other purposes unrelated to the originally agreed-upon services.

4. Payment Information and Third-Party Payment Services

When clients purchase animation production services through our website, payments may be processed by third-party payment service providers.

We utilize Stripe as one of our third-party payment processors to facilitate payment transactions, verify transactions, and ensure payment security.

Stripe may process necessary payment and transaction information in accordance with its own privacy policy and terms of service. Comprehensive payment data is typically handled by the respective payment processor in compliance with their security standards.

We do not request that clients provide us with full bank card numbers, security codes, or other sensitive payment credentials.

Stripe official website: https://stripe.com

5. Information Sharing and Disclosure

We do not sell our clients’ personal information.

We may share limited information with third parties under the following necessary circumstances:

Payment service providers: For payment processing, transaction verification, and risk monitoring.

Website hosting and technical service providers: For website operation, maintenance, and technical support.

Business support service providers: For order management, client communication, and related business operations.

Legal and regulatory authorities: When required by law, legal process, or as necessary to protect our legal rights and interests.

Third parties are permitted to process information only to the extent necessary to provide their respective services and must comply with applicable data protection requirements.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to ensure proper website functionality, remember user preferences, analyze site traffic, and improve the browsing experience.

Certain third-party services—including payment processing and website analytics—may employ their own cookies or similar technologies, subject to their respective technical and privacy policies.

You may manage or restrict cookies through your browser settings; however, disabling certain cookies may affect the functionality of specific features on our website.

7. Information Storage and Security

We implement reasonable administrative, technical, and organizational measures to protect client information against unauthorized access, use, disclosure, alteration, or loss.

We retain personal information only for as long as is reasonably necessary to fulfill the business purposes outlined in this policy, comply with legal obligations, or resolve relevant disputes. Although we implement reasonable security measures, data transmission over the internet and electronic storage cannot be guaranteed to be absolutely secure.

8. User Privacy Rights

Depending on their place of residence and applicable laws, customers may be entitled to some or all of the following rights under relevant U.S. federal and state privacy laws:

The right to request information about the personal data we collect and how we use it.

The right to request access to their personal data.

The right to request the correction of inaccurate personal data.

The right to request the deletion of personal data, where permitted by law.

The right to request a portable copy of their personal data.

The right, where applicable, to opt out of the sale or sharing of personal data, or the use of personal data for targeted advertising.

The right to appeal a decision regarding a privacy request, as provided for by law.

To exercise these rights, please contact us using the contact information provided in this policy. We may need to verify your identity to ensure the security of your information and to process your request in accordance with the law.

9. Children’s Privacy

Our services are primarily intended for adults and customers who are legally eligible to make purchases. We do not knowingly collect personal information from children under the age of 13.

If we discover that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to address such information, as required by applicable law.

10. Links to Third-Party Websites

Our website may contain links to third-party websites or services. These third-party sites have their own independent privacy policies and data processing practices.

We are not responsible for the content, privacy practices, or security measures of third-party websites, except to the extent required by applicable law. We encourage customers to review the privacy policies of any third-party services before using them.

11. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable laws and regulations.

Updated policies will be posted on this website, along with their respective effective dates. We encourage customers to check this page periodically to stay informed about our latest privacy protection practices.

12. Contact Us

If you have any questions regarding this Privacy Policy, how we process personal information, or your privacy rights, please contact us via the following channels:

Email:
[email protected]
[email protected]

We typically provide an initial response within 24 business hours of receiving a privacy-related inquiry and will address such requests in accordance with applicable law.

Thank you for choosing Ireyone Animations LLC. We remain committed to protecting customer information and strive to provide a secure, transparent, and reliable service experience.